Only as much as necessary.
FAQs und Services
Well prepared – for a relaxed start to your treatment
Our service section is designed to make getting started with orthodontic treatment as easy as possible for you.
Here you will find all the important information for your first appointment, helpful documents to download, and practical services for the time between check-ups.
Initial Visit
Your first appointment with us
To help us prepare your visit optimally, please contact us by phone or email to schedule your appointment.
On this page you will also find the registration questionnaire, which you can conveniently fill out at home and bring with you to your appointment. This allows us to begin the clinical examination right away.
This is how your initial visit works:
1. Welcome & overview
We discuss whether and when treatment is advisable.
It is important to us that you understand why therapy is necessary—or not.
2. Examination & consultation
We assess the dental and jaw situation and explain the possible treatment steps.
3. Diagnostics at the follow-up appointment
Only at the second visit do we create all necessary records:
- digital models (no more impressions)
- photos
- X-rays
These serve as the basis for precise treatment planning.
4. Discussion of the treatment plan
At a separate appointment, we present your diagnosis and the complete treatment plan. You will receive:
- all findings
- the planned method
- a cost estimate
- your complete patient file
Only after this are all further appointments—e.g. for placing the appliance—scheduled.
Practical Services
Patient Care with a Smile
To ensure your appointments and organisational matters are handled smoothly and reliably, we support you with practical services for scheduling, information and communication.
In short: We take care of you.
Appointment management
- Appointment scheduling by phone
- Appointment requests by email
- If offered: online appointment booking (can be added later)
Recall service
Upon request, we remind you of your next appointment by email or SMS—reliably and in good time.
Questions in between?
We are available by phone and answer questions about:
- braces causing pressure
- lost aligners
- repairs
- appointment changes
- organizational matters
Our standard: clarity, structure, and a relaxed process
We want you to feel well informed and welcome from the very beginning.
That’s why we place great importance on:
- transparent communication
- clear processes
- reliable appointment scheduling
- complete information without surprises
A good start is the foundation for successful treatment—for children, adolescents, and adults alike.